Terms of Service
Last updated: 5 November 2026
ENGLISH
1. About us
This store (homeliving.my) is operated by AJS Prosper Furniture, an enterprise registered in Malaysia with the Companies Commission of Malaysia (SSM), registration no. 202503194776 (LA0080569-M).
Contact: WhatsApp / phone 019-495 0904 · email ajsprosperfurniture@gmail.com
2. Acceptance of terms
By browsing this website or placing an order, you agree to these Terms. If you do not agree, please do not use the store.
3. Products
We describe each product's main features, size, material and price on its product page. Photos are for illustration. Colours, fabric, wood grain and finishes may look slightly different in real life because of screen settings and natural material variation. This is not a defect.
4. Orders and confirmation
- Before you pay, checkout shows your items, prices, shipping fee and total so you can review and correct any mistakes.
- After you place an order, we send an order acknowledgement by email. A contract is formed once payment is received and the order is confirmed.
- We may decline or cancel an order (with a full refund) if an item is unavailable, a price is clearly wrong, or we cannot deliver to your address.
5. Prices and errors
All prices are in Malaysian Ringgit (RM/MYR). The total at checkout includes the item price and shipping fee shown (except the separate sofa delivery fee in section 7). If a price is displayed in error, we will contact you before processing; you may proceed at the correct price or cancel for a full refund.
6. Payment
Pay using the payment methods shown at checkout (currently online banking FPX via Billplz) or by bank transfer where we offer it. Orders are processed after payment is confirmed.
7. Shipping and delivery (Malaysia only)
| Category | West Malaysia | Sabah / Sarawak | Labuan |
|---|---|---|---|
| Small decor | RM15 | RM45 | RM45 |
| Medium furniture (tables, mirrors, benches) | RM70 | RM380 | Not available |
| Carpets / rugs | FREE | RM350 | RM350 |
| Sofas | KL & Selangor only — see below | Not available | Not available |
Sofas: The sofa price is locked when you order. Your sofa is made or finished after ordering. When it is ready, we deliver door to door using our transporter. The delivery fee is quoted after completion and paid separately by bank transfer before delivery. WhatsApp 019-495 0904 for a delivery rate.
Delivery times: In-stock items usually ship within [3–7 working days] [CONFIRM]; delivery takes about 2–5 working days West Malaysia and 5–10 working days East Malaysia [CONFIRM]. Made-to-order items have longer lead times, shown on the product page or confirmed with you.
At delivery: Someone aged 18+ must be present to receive the item. Please make sure the item can fit through doors, stairs and lifts, and tell us about access limits (no lift, building permits, loading hours) before delivery. Extra charges caused by failed delivery or access problems (re-delivery, extra manpower, carrying up stairs) may be charged to you. Risk in the goods passes to you upon delivery.
8. Made-to-order items
Some items (including sofas) are made or finished to order, so lead times vary. Small differences in size (±[2–3 cm]) [CONFIRM], colour, fabric and texture from photos are normal for handmade and natural materials.
9. Cancellations
- Ready-stock items: you may cancel for a full refund before the item is shipped [CONFIRM].
- Made-to-order items: may be cancelled within [24 hours] of payment for a full refund; after production starts, the order cannot be cancelled or the deposit/payment is non-refundable [CONFIRM].
10. Returns and refunds
- We accept returns only for items that are damaged, defective or wrong (not as described). Change-of-mind returns are not accepted [CONFIRM].
- Made-to-order items cannot be returned unless defective.
- Approved refunds are made to your original payment method or bank account within [7–14 working days] [CONFIRM].
11. Damaged or wrong items
Please check items on delivery. Report damage, defects or wrong items within [48 hours] [CONFIRM] of delivery by WhatsApp (019-495 0904) with your order number, photos and a video of the item and packaging. Keep the original packaging. We will repair, replace or refund after checking.
12. Warranty
Furniture carries a [6-month] [CONFIRM] limited warranty against manufacturing defects from the delivery date. It does not cover normal wear and tear, misuse, improper assembly, moisture/sun damage, or natural variation in materials. Your statutory rights under the Consumer Protection Act 1999 are not affected.
13. Intellectual property
All content on this website (text, photos, logos, designs) belongs to AJS Prosper Furniture or its licensors and may not be copied or used without our written permission.
14. Limitation of liability
To the extent permitted by law, we are not liable for indirect or consequential loss, and our total liability for any order is limited to the amount you paid for it. Nothing here limits rights you have under Malaysian consumer law.
15. Privacy
We handle your personal data according to our Privacy Policy and the Personal Data Protection Act 2010 (PDPA).
16. Governing law
These Terms are governed by the laws of Malaysia, and disputes are subject to the Malaysian courts. Consumers may also file a claim with the Tribunal for Consumer Claims Malaysia.
17. Changes to these Terms
We may update these Terms from time to time. The version on this page at the time of your order applies to that order.
BAHASA MALAYSIA
1. Tentang kami
Kedai ini (homeliving.my) dikendalikan oleh AJS Prosper Furniture, perusahaan berdaftar dengan Suruhanjaya Syarikat Malaysia (SSM), no. pendaftaran 202503194776 (LA0080569-M).
Hubungi: WhatsApp / telefon 019-495 0904 · e-mel ajsprosperfurniture@gmail.com
2. Penerimaan terma
Dengan melayari laman web ini atau membuat pesanan, anda bersetuju dengan Terma ini. Jika tidak bersetuju, sila jangan gunakan kedai ini.
3. Produk
Ciri utama, saiz, bahan dan harga setiap produk dinyatakan di halaman produk. Gambar adalah untuk ilustrasi. Warna, fabrik, ira kayu dan kemasan mungkin kelihatan sedikit berbeza kerana tetapan skrin dan variasi semula jadi bahan. Ini bukan kecacatan.
4. Pesanan dan pengesahan
- Sebelum membayar, halaman checkout memaparkan item, harga, caj penghantaran dan jumlah supaya anda boleh menyemak dan membetulkan kesilapan.
- Selepas pesanan dibuat, kami akan menghantar pengakuan pesanan melalui e-mel. Kontrak terbentuk apabila bayaran diterima dan pesanan disahkan.
- Kami boleh menolak atau membatalkan pesanan (dengan bayaran balik penuh) jika item tiada stok, harga jelas tersilap, atau kami tidak dapat menghantar ke alamat anda.
5. Harga dan kesilapan
Semua harga dalam Ringgit Malaysia (RM/MYR). Jumlah di checkout termasuk harga item dan caj penghantaran yang dipaparkan (kecuali caj penghantaran sofa yang berasingan dalam seksyen 7). Jika harga tersilap dipaparkan, kami akan menghubungi anda sebelum memproses; anda boleh teruskan pada harga yang betul atau batalkan dengan bayaran balik penuh.
6. Bayaran
Bayar menggunakan kaedah bayaran yang dipaparkan di checkout (kini perbankan dalam talian FPX melalui Billplz) atau pindahan bank jika ditawarkan. Pesanan diproses selepas bayaran disahkan.
7. Penghantaran (Malaysia sahaja)
| Kategori | Semenanjung | Sabah / Sarawak | Labuan |
|---|---|---|---|
| Hiasan kecil | RM15 | RM45 | RM45 |
| Perabot sederhana (meja, cermin, bangku) | RM70 | RM380 | Tidak ditawarkan |
| Karpet / permaidani | PERCUMA | RM350 | RM350 |
| Sofa | KL & Selangor sahaja — lihat di bawah | Tidak ditawarkan | Tidak ditawarkan |
Sofa: Harga sofa dikunci semasa tempahan. Sofa dibuat atau disiapkan selepas tempahan. Setelah siap, kami hantar terus ke rumah melalui pengangkut kami. Caj penghantaran disebut harga selepas siap dan dibayar berasingan melalui pindahan bank sebelum penghantaran. WhatsApp 019-495 0904 untuk kadar penghantaran.
Tempoh penghantaran: Item stok sedia biasanya dihantar dalam [3–7 hari bekerja] [CONFIRM]; tempoh penghantaran kira-kira 2–5 hari bekerja (Semenanjung) dan 5–10 hari bekerja (Malaysia Timur) [CONFIRM]. Item tempahan khas mengambil masa lebih lama, seperti di halaman produk atau yang kami sahkan dengan anda.
Semasa penghantaran: Seseorang berumur 18 tahun ke atas mesti hadir untuk menerima item. Pastikan item boleh melalui pintu, tangga dan lif, dan maklumkan sebarang had akses (tiada lif, permit bangunan, waktu pemunggahan) sebelum penghantaran. Caj tambahan akibat penghantaran gagal atau masalah akses (hantar semula, tenaga kerja tambahan, angkat tangga) boleh dikenakan kepada anda. Risiko ke atas barangan berpindah kepada anda selepas penghantaran.
8. Item tempahan khas
Sesetengah item (termasuk sofa) dibuat atau disiapkan mengikut tempahan, jadi tempoh siap berbeza. Perbezaan kecil saiz (±[2–3 cm]) [CONFIRM], warna, fabrik dan tekstur berbanding gambar adalah normal bagi bahan buatan tangan dan semula jadi.
9. Pembatalan
- Item stok sedia: boleh dibatalkan dengan bayaran balik penuh sebelum item dihantar [CONFIRM].
- Item tempahan khas: boleh dibatalkan dalam [24 jam] selepas bayaran dengan bayaran balik penuh; selepas pengeluaran bermula, pesanan tidak boleh dibatalkan dan bayaran tidak dikembalikan [CONFIRM].
10. Pemulangan dan bayaran balik
- Kami hanya menerima pemulangan bagi item yang rosak, cacat atau salah (tidak seperti yang diterangkan). Pemulangan kerana tukar fikiran tidak diterima [CONFIRM].
- Item tempahan khas tidak boleh dipulangkan kecuali cacat.
- Bayaran balik yang diluluskan dibuat ke kaedah bayaran asal atau akaun bank anda dalam [7–14 hari bekerja] [CONFIRM].
11. Item rosak atau salah
Sila periksa item semasa penghantaran. Laporkan kerosakan, kecacatan atau item salah dalam [48 jam] [CONFIRM] selepas penghantaran melalui WhatsApp (019-495 0904) bersama nombor pesanan, gambar dan video item serta bungkusan. Simpan bungkusan asal. Kami akan membaiki, mengganti atau membuat bayaran balik selepas semakan.
12. Waranti
Perabot dilindungi waranti terhad [6 bulan] [CONFIRM] terhadap kecacatan pembuatan dari tarikh penghantaran. Waranti tidak meliputi haus dan lusuh biasa, salah guna, pemasangan tidak betul, kerosakan akibat lembapan/cahaya matahari, atau variasi semula jadi bahan. Hak statutori anda di bawah Akta Pelindungan Pengguna 1999 tidak terjejas.
13. Harta intelek
Semua kandungan laman web ini (teks, gambar, logo, reka bentuk) milik AJS Prosper Furniture atau pemberi lesennya dan tidak boleh disalin atau digunakan tanpa kebenaran bertulis kami.
14. Had liabiliti
Setakat yang dibenarkan undang-undang, kami tidak bertanggungjawab atas kerugian tidak langsung atau berbangkit, dan jumlah liabiliti kami bagi sesuatu pesanan terhad kepada amaun yang anda bayar. Tiada apa-apa di sini mengehadkan hak anda di bawah undang-undang pengguna Malaysia.
15. Privasi
Kami mengendalikan data peribadi anda mengikut Dasar Privasi kami dan Akta Perlindungan Data Peribadi 2010 (PDPA).
16. Undang-undang yang terpakai
Terma ini tertakluk kepada undang-undang Malaysia dan sebarang pertikaian tertakluk kepada mahkamah Malaysia. Pengguna juga boleh memfailkan tuntutan di Tribunal Tuntutan Pengguna Malaysia.
17. Perubahan Terma
Kami boleh mengemas kini Terma ini dari semasa ke semasa. Versi di halaman ini pada masa pesanan anda terpakai kepada pesanan tersebut.